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Products - Warranty - Online Warranty Registration
60-DAY MONEY BACK GUARANTEE
The Litebook Company Ltd. ("Litebook") offers a SIXTY (60) day money back guarantee on
all Litebook products, effective from the date of purchase. This guarantee is subject to the condition that the
product has not been
subjected to unauthorized repair or abuse, and that ALL original components are returned in the original packaging. RETURNS ARE TO BE MADE TO THE ORIGINAL PLACE OF PURCHASE (retail store, online retailer, etc.). If a unit was purchased directly from The Litebook Company Ltd., please contact Litebook by telephone, toll-free in North America @ 1-877-723-5483 or worldwide @ 1-403-504-1533 for instructions prior to returning the unit for refund. All products must be received and inspected by Litebook prior to issuing a refund.
NOTE: Money-back guarantee applies ONLY to the actual purchase price paid for Litebook products; shipping and handling costs are NOT refundable.
TWO YEAR WARRANTY
The Litebook Company Ltd. ("Litebook") warrants, subject to the conditions set forth below, that should this product be defective by reason of improper workmanship or material during the specified warranty
period, Litebook will repair the same effecting all necessary parts replacements, without charge for either parts or labour. The warranty period is as follows:
1. Labour : TWO (2) Years from the date of original purchase.
2. Parts : TWO (2) Years from the date or original purchase.
Conditions
1. Unauthorized Repair, Abuse, Etc.: The unit must not have been previously altered, modified, repaired or serviced by anyone other than The Litebook Company Ltd. The serial number on the
unit must not have been altered or removed. The unit must not have been subject to accident, misuse, abuse, or operated contrary to the instructions contained in the
Owner's Guide. Should the unit be used
for commercial purposes or rental, Litebook's standard warranty shall not apply and be voided.
2. Proper Delivery: Before returning the unit for repair or replacement, please contact Litebook by telephone, toll-free in North America @ 1-877-723-5483 or worldwide @ 1-403-504-1533 for a Return Authorization Number and shipping instructions. The unit must be shipped to The Litebook Company Ltd. in either its original package or similar package affording an equal degree of protection and with instructions indicating an address to which the repaired unit must be returned. Defective accessories should be returned to Litebook as a separate repair item. The repaired unit or accessory will be returned to customer freight prepaid. Service inquiries should be directed to the above telephone numbers.
Prior to a replacement unit being shipped, a credit card number will be required to ensure defective products are returned to The Litebook Company Ltd. If the defective product is not returned within 2 weeks of delivery of the replacement, your credit card will be charged for the cost of the replacement unit.
3. Proof of Date of Purchase: This warranty applies to the product from the original date of purchase. Therefore, the owner must furnish proof of original purchase with either
invoice or receipt.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, LITEBOOK EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, AND WHETHER ARISING BY LAW, STATUTE, BY COURSE OF DEALINGS OR USAGE
OF TRADE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL LITEBOOK BE LIABLE FOR AN AMOUNT GREATER THAN
THE ACTUAL PURCHASE PRICE OF THE UNIT OR FOR ANY SPECIAL. INCIDENTAL OR CONSEQUENTIAL DAMAGES SUSTAINED IN CONNECTION WITH SAID UNIT AND LITEBOOK NEITHER ASSUMES NOR AUTHORIZES ANY REPRESENTATIVE OR OTHER PERSON
TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY OTHER THAN AS IS EXPRESSLY SET FORTH HEREIN.
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